Privacy Policy

Privacy Policy

Accel Skill (herein referred to as “Accel Skill,” “we,” “us,” or “our”) is dedicated to safeguarding and responsibly managing Personal Data to ensure the effective operation of our services for the benefit of our stakeholders, customers, and the community. As such, it is imperative to uphold individuals’ privacy rights through lawful and appropriate measures for handling Personal Data. With this commitment in mind, we have established this Privacy Policy (hereinafter referred to as the “Policy”).

Definitions

1. “Data Protection Officer” shall mean a designated individual responsible for overseeing the organization’s data protection strategy and ensuring compliance with relevant data protection laws and regulations. The DPO serves as the point of contact for data subjects and supervisory authorities regarding data protection matters.

2. “Personal Data” refers to any information relating to an identified or identifiable natural person. This includes but is not limited to names, addresses, email addresses, phone numbers, identification numbers, online identifiers, and other factors specific to the individual’s physical, physiological, genetic, mental, economic, cultural, or social identity.

3. “Privacy Policy” is a document that outlines how an organization collects, uses, discloses, and protects the Personal Data of its users or customers. It informs individuals about their rights regarding their Personal Data and the organization’s responsibilities in handling that data in accordance with applicable laws and regulations.

4. “Terms of Service” also known as Terms and Conditions or Terms of Use, are a set of rules and guidelines that users must agree to abide by in order to use a service or access a website. These terms typically outline the user’s rights and responsibilities, as well as the terms under which the service is provided by the organization.

5. “Third-Party Sites” refer to websites, applications, or platforms that are owned and operated by third-party entities separate from Accel Skill. These sites may be linked to or integrated with Accel Skill’s services, and users may navigate to them for additional information or functionality. Accel Skill is not responsible for the privacy practices or content of these third-party sites, and users should review the privacy policies of those sites independently.

Accel Skill is committed to safeguarding the Personal Data of all individuals connected to our organization. This Privacy Policy is designed to inform individuals, including visitors, users, and those who transact through our website, about the fundamental principles governing the processing of their Personal Data (“Personal Data”). Throughout this policy, terms such as “you” and “user” refer to individuals interacting with our website, including guests and browsers.

• Purpose of Privacy Policy
  • Accel Skill is committed to protecting your privacy. This Privacy Policy describes how Accel Skill collects, uses, and shares information about you through our online interfaces, including but not limited to our website (the “Website”), as well as through any mobile applications we own and control.

• This Privacy Policy applies to all systems, individuals, and processes that constitute Accel Skill’s information systems, including but not limited to board members, directors, employees, and third parties who have access to Personal Data available within Accel Skill.

• Accel Skill provides curated and specially designed higher education and industry-relevant certification programs online (“Programs”). This Privacy Policy applies to all our services unless otherwise specified.

• Types of Data

Accel Skill collects Personal Data based on various factors, including your interactions with us, the products, services, and features you utilize, your location, and applicable laws. Personal Data is stored in personnel files or within electronic records, hosted on servers located in India or other countries, as deemed necessary by Accel Skill.

• Personal Data
• Accel Skill recognizes the importance of protecting special categories of Personal Data, which may include details about race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union memberships, information about health, and genetic and biometric data. We do not collect or process any special or sensitive Personal Data unless it is strictly necessary for the purposes described in this Privacy Policy.

• In the event that we specifically require the collection or processing of special or sensitive Personal Data for one or more of the purposes outlined below, we will seek your explicit consent before doing so. Your consent will be obtained in accordance with this Privacy Policy and/or as described at the point where you are asked to disclose such data.

• Other legal bases for our processing of special category data may include, as permitted by applicable law:

1. Scientific research
2. Employment, social security, or social protection law
3. Reasons of substantial public interest
4. Necessity for the establishment, exercise, or defense of legal claims

• If you voluntarily share or post/upload any special or sensitive Personal Data to our platform for any other reason, you consent to our use of such data in accordance with applicable law and this Privacy Policy. You may contact our Data Protection Officer (DPO) for more information about how we process your Personal Data.

• Data Analytics
• Accel Skill may utilize data analytics tools and technologies to analyze user interactions, improve our services, and enhance the user experience. This may involve the collection, processing, and analysis of aggregated or anonymized data, which does not personally identify individual users. The insights derived from such analytics may be used to understand user preferences, trends, and behaviors, as well as to measure the effectiveness of our programs and initiatives.

• It’s important to note that while data analytics may involve the use of cookies, tracking technologies, or other methods to collect information, we are committed to safeguarding user privacy and ensuring that any data used for analytics purposes is handled in accordance with this Privacy Policy.

• Users have the option to manage their preferences regarding the collection and use of data for analytics purposes, as outlined in the “Cookie Policy” on website. Additionally, users’ personal information will not be shared with third parties for analytics purposes without their explicit consent, unless otherwise required by law.

• If you have any questions or concerns about the use of data analytics at Accel Skill, please contact us using the information provided in the “Contact Information” section of this Privacy Policy.

• Data Protection

Accel Skill recognizes the importance of safeguarding your Personal Data. When third parties process data on behalf of Accel Skill, we make every effort to obtain assurances from them that your Personal Data will be consistently safeguarded. Accel Skill ensures accountability for the processing, management, regulation, storage, and retention of all Personal Data, whether in the form of manual records or stored on computers.

All Personal Data obtained and held by Accel Skill will adhere to the following principles:

• Personal Data will be processed fairly, lawfully, and in a transparent manner.

• Personal Data will be collected for specific, explicit, and legitimate purposes.

• Personal Data will be adequate, relevant, and limited to what is necessary for the purposes of processing.

• Every reasonable effort will be made to keep Personal Data accurate and up-to-date. Inaccurate data will be rectified or erased without delay.

• Personal Data will not be kept for longer than necessary for its given purpose.

• Personal Data will be processed in a manner that ensures appropriate security, including protection against unauthorized or unlawful processing, accidental loss, destruction, or damage, through the use of appropriate technical or organizational measures.

• Accel Skill will comply with relevant laws and procedures for the international transfer of Personal Data.

• Processing of Personal Data
• We may process your Personal Data when it is necessary for the initiation, execution, or fulfillment of contractual obligations between you and Accel Skill. This includes activities such as enrollment in courses, providing educational services, and managing your account.

• We may process Personal Data to fulfill our legal and regulatory obligations, including but not limited to compliance with laws, regulations, or governmental requests.

• Accel Skill may process Personal Data to pursue legitimate interests, such as improving our products and services, communicating with you effectively, ensuring the security of our systems, and conducting other legitimate business activities that benefit both you and Accel Skill.

• In certain circumstances, we may process Personal Data to protect the vital interests of you or any other natural person. This includes situations where the processing is necessary to protect against serious threats to life, health, or safety.

• Accel Skill may process Personal Data when it is necessary for reasons of public interest, as authorized by applicable law.

• Where required by law or where applicable, we may rely on your consent as the lawful basis for processing your Personal Data. In such cases, we will obtain your explicit consent before processing your Personal Data for specific purposes and will respect any limitations or withdrawal of consent as provided by law.

• Consent for Collection and Use
• Accel Skill may obtain your consent to collect and use certain types of Personal Data when required by law. Once consent is obtained from the individual to use their information for specific purposes, Accel Skill has the individual’s implied consent to collect or receive any supplementary information necessary to fulfil the same purposes. Express consent will also be obtained if, or when, a new use is identified.

• Consent may be implied where a user is given notice and a reasonable opportunity to opt-out of their personal information being used for mail-outs, marketing of new services or products, and the client, customer, member does not opt-out.

• Subject to certain exceptions (e.g., personal information is necessary to provide the service or product, or withdrawal of consent would frustrate the performance of a legal obligation), individuals can withhold or withdraw their consent for Accel Skill to use their personal information in certain ways.

• By using this website, acknowledging this privacy policy, or voluntarily providing us with your Personal Data, you consent to the collection, storage, and processing of your Personal Data in accordance with this Privacy Policy and our Terms of Service.

• If you refuse or withdraw your consent, or if you choose not to provide us with any required Personal Data, we may not be able to provide you with the services offered on our Platform.

• Why we Collect Data.
• Program Management and Processing: We use your information to manage and process your participation in our programs, including tracking attendance, progress, and completion. This may involve administering exams, projects, and assessments for the program, which may require the use of certain Personal Data to verify identity, monitor performance, and ensure compliance with testing rules and requirements.

• Communication: We may use your information to send you updates about our programs, events, platform maintenance, or new services provided by Accel Skill, either directly or through third parties. These communications may be sent via whatsapp, email, sms, phone call, or any other medium.

• Chat Room Services: We provide chat room services as part of our platform, and your information may be used to facilitate these services.

• Content and Product Enhancement: We may use your information to enhance the quality of our content and product offerings.

• Compliance and Security: Your information may be used for compliance with security and other mandatory policies, as well as for building access. We may also provide information to relevant external authorities for tax, social security, and other legally required purposes.

• Surveys: We may conduct surveys to assess your satisfaction with our processes or policies.

• Account and Subscription Management: Your information may be used to set up and maintain accounts and subscriptions with third parties that provide information, research services, or communication services.

• Decision Making: We may use your information to make decisions about your continued engagement, employment, or membership.

• Legal and Regulatory Compliance: Your information may be used in dealing with legal or regulatory disputes or investigations, including accidents at work, negligence claims, and professional discipline matters.

• IT and Document Management: We may monitor the use of our information and communication systems to ensure compliance with our IT and document management policies.

• Network and Information Security: Your information may be used to ensure network and information security, including preventing unauthorized access to our systems and preventing malicious software distribution.

• Business Management and Planning: We may use your information for business management and planning purpose, including accounting, auditing, and insuring.

• Register Maintenance: We may use your information for keeping registers required by law or regulation.

• Communication: We may use your information to communicate with you, for example, to respond to inquiries.

• Safety, Security, and Fraud Prevention: Your information may be used to enhance the safety and security of our services, prevent fraud, and protect our rights or property, as well as the rights or property of our customers or you.

• Enforcement of Terms and Conditions: We may use your information to enforce applicable terms and conditions and other policies.

• Promotions
• At Accel Skill, we value your choices regarding the use of your Personal Data, especially concerning marketing and advertising. You will only receive marketing communications from us if you have specifically requested information from us or have provided us with your details and have explicitly consented to receiving such marketing communications.

• We may utilize various types of Personal Data, including personal identification, identity, contact, electronic, and user-generated data, to understand your preferences and interests. this enables us to tailor our services and offers to better meet your needs and provide you with content that is relevant and of interest to you.

• Accel Skill may engage with third-party service providers to deliver advertisements on our behalf across the internet, social networking sites, and blogs. These third parties may collect Personal Data about your interactions with our platform and products to deliver targeted advertisements for goods and services.

• If you receive electronic direct marketing communications from us, you have the choice to opt-out of receiving such communications in each communication sent to you. Your decision to opt-out will be respected and honored by Accel Skill.

• Data Collection and Use
• Accel Skill is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and disclose your Personal Data in accordance with applicable laws and regulations. Accel Skill may collect personal information from users through various channels, including but not limited to our website, mobile applications, and communication platforms. This information may include:

We collect this information for purposes such as:

1. Providing educational services and programs
2. Communicating with users
3. Administering accounts and payments
4. Conducting research and analysis
5. Complying with legal obligations

• Accel Skill may share Personal Data with third parties in the following circumstances:

1. With government bodies, regulatory authorities, and law enforcement agencies to comply with legal obligations and obtain necessary approvals.
2. With suppliers, subcontractors, and service providers to maintain our operations and deliver services efficiently.
3. With professional advisers, consultants, and recruitment agencies for background verification, reference checks, and other related purposes.
4. With legal advisors and auditors for legal advice and business audits.
5. With educational partners, external graders, mentors, employers, sponsors, scholarship providers, and recruitment service providers to evaluate progress, administer programs, and facilitate employment opportunities.
6. With third-party service providers for business continuity management, marketing, analytics, and other specified purposes.
7. In the event of a business transfer, merger, or reorganization, Personal Data may be disclosed or transferred to the acquiring entity or successor.

• Accel Skill employs technical and organizational measures to protect Personal Data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

• Rights of Individuals
• In certain jurisdictions, individuals are entitled to specific rights concerning the processing of their Personal Data. These rights may be applicable if you or any of our subsidiaries or affiliates with which you interact is located in the European Union, although similar rights may be available in other jurisdictions. Please note that these rights are not universal and may not apply in all circumstances.

• Depending on applicable law, you may have the right to:

1. Request Access: You can request access to your Personal Data held by Accel Skill.
2. Request Correction: If your Personal Data is inaccurate, incomplete, or outdated, you have the right to request its correction.
3. Request Deletion: You can request the deletion of your Personal Data from our records.
4. Withdraw Consent: If we process your Personal Data based on your consent, you have the right to withdraw that consent for future processing activities.
5. Object to Processing: You have the right to object to the processing of your Personal Data.
6. Request Restrictions: You can request restrictions on the processing of your Personal Data.
7. Data Portability: You may request the transfer of your Personal Data to yourself or a third party in a structured, commonly used, machine-readable format.
8. Opt-Out of Certain Transfers: You have the option to opt-out of certain transfers of your Personal Data to third parties.
9. Opt-Out of Automated Decision Making: You can request to opt-out of automated decision-making processes.

• To exercise any of these rights under applicable law, please contact us at email – info@accelskill.com . We may need to verify your identity before processing your request.

• Please note that the conditions regarding the processing of these rights may vary depending on the data privacy laws of different countries. Our response to and further processing of requests to exercise these rights will be determined by the applicable law. We reserve the right to refuse requests that are unreasonably repetitive, require disproportionate technical effort, risk the privacy of others, may compromise an ongoing investigation, or are impractical. It is our policy to never discriminate against you for exercising any of these rights.

• You also have the right to lodge a complaint with a data protection authority about our processing of your Personal Data. For more information, please contact your local data protection authority.

• Data Security
• Accel Skill is committed to ensuring the security and protection of Personal Data. We implement appropriate technical and organizational measures, supported by privacy impact and risk assessments, to maintain a high level of security for Personal Data, whether held manually or electronically.

• Accel implements suitable security measures to prevent unlawful or unauthorized processing of personal information, as well as accidental loss or damage to personal information. We maintain comprehensive security management policies and procedures designed to:

1. Prevent, detect, contain, and correct violations of measures taken to protect the confidentiality, integrity, availability, or security of Personal Information.
2. Assign specific data security responsibilities and accountabilities to designated individuals.
3. Conduct periodic risk assessments as part of our risk management program.
4. Establish an adequate framework of controls to safeguard Personal Information.

• As part of our organizational security measures, Accel employees must:

1. Store all files or written information of a confidential nature securely and restrict access to authorized personnel only.
2. Ensure that confidential files or written information are not left exposed to unauthorized individuals.
3. Regularly verify the accuracy of data entered into computer systems.
4. Exercise caution while accessing computer systems using provided passwords, ensuring that access is not shared unless absolutely necessary.
5. Employ computer screen blanking to prevent Personal Data from being displayed when systems are not in use.

• Personal Data should not be stored or transported on laptops, USB sticks, or similar devices unless authorized by Accel Skill. When recording Personal Data on such devices, strict measures should be taken to protect the data, including:

1. Storing data on such devices only when absolutely necessary.
2. Utilizing encrypted systems, with a designated folder for files requiring extra protection, ensuring automatic encryption of all files within the folder.
3. Preventing laptops or USB drives from being left unattended in locations where they may be vulnerable to theft.

• Failure to adhere to Accel’s rules on data security may result in disciplinary action in accordance with our disciplinary procedure. Appropriate sanctions, including dismissal with or without notice, may be imposed depending on the severity of the breach.

• Accel Skill ensures that service providers, contractors, and other third parties processing Personal Data maintain similar levels of data protection measures. While we strive to secure Personal Data, it is important to note that 100% security cannot be guaranteed, and Accel Skill shall not be liable for any misuse or loss of Personal Data carried out by third-party service providers.

• Cross-Border Data Sharing
• Accel Skill’s website is primarily operated and managed on servers located and operated within India. However, owing to the global nature of our services, your Personal Data may also be stored in third-party data servers located in other countries where Accel Skill provides its products and services.

• Accel Skill engages subcontractors, service providers, and other third parties to facilitate our products, service offerings, and to offer support services to you. Your Personal Data may be transferred to servers of such subcontractors, service providers, and other third parties. Depending on the location of our service providers, your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

• Furthermore, your Personal Data may be shared, disclosed, and transferred between various Accel Skill group companies where such transfers are required for legitimate business reasons.

• Where required under applicable law, we will seek your express consent for such transfers. In all other cases, by consenting to this policy, you also provide consent to Accel Skill to transfer your Personal Data to Accel Skill affiliated companies, service providers, or any third-party entity in locations around the world. We take steps to ensure that a degree of data protection similar to this policy is afforded to such Personal Data transferred.

• When Accel Skill transfers your personal information internationally, we will comply with applicable legal requirements. Where required, we will enter into a data transfer agreement with the recipient of the personal information, which may include the standard contractual clauses, especially for European Personal Data. In other cases, and where applicable, we shall enter into separate Data Processing Agreements with the third parties/service providers/contractors and other recipients of Personal Data.

• Furthermore, Accel Skill takes steps to ensure that transfers of Personal Data to any public authority cannot be massive, disproportionate, and indiscriminate in a manner that would go beyond what is necessary in a democratic society. In the event of conflicts between these requirements and public authority requirements, the company will find a practical solution that fulfills the purpose of this Policy.

• We are committed to taking all steps reasonably necessary to ensure that your data is treated securely and in accordance with our data privacy and security standards.

• Privacy and Protection Compliance Framework
• Data Protection Officer (DPO): Accel Skill appoints a Data Protection Officer (DPO) who holds the specific responsibility of overseeing data protection measures and ensuring compliance with data protection principles and relevant legislation. The DPO maintains and updates the data processing register to demonstrate adherence to data protection principles in all activities. Individual staff members are obligated to contribute to ensuring that the measures outlined in the Register are accurately reflected in practice.

• Internal Monitoring and Compliance: Accel Skill periodically monitors compliance with relevant policies and regulatory requirements regarding data protection as part of its data management strategy. A designated governance group is responsible for this internal monitoring. All employees, volunteers, consultants, partners, or other parties handling Personal Data on behalf of Accel Skill receive appropriate training and supervision as necessary.

• Regular Review of Data Processing: Accel Skill conducts regular reviews of the collection, storage, use, and sharing of Personal Data. This review involves the Data Protection Officer, the governance group, and relevant business areas. Accel Skill adheres to relevant codes of conduct identified and discussed as appropriate.

• Data Protection Impact Assessment (DPIA): Accel Skill conducts data protection impact assessments (DPIAs) when processing activities are likely to pose a high risk to individuals’ rights and freedoms. In such cases, Accel Skill consults with the relevant supervisory authority prior to processing, if necessary, to ensure compliance with data protection regulations.

• Data Retention
• Accel Skill recognizes the importance of retaining your Personal Data only for as long as necessary for the purposes for which it was collected. The duration of retaining Personal Data is contingent upon the purposes for which we collect and utilize it, and/or as mandated by applicable laws, or to establish, exercise, or defend our legal rights.

• Users have the right to exercise their rights as enumerated herein, including but not limited to accessing, correcting, or deleting their Personal Data. If there is a need to extend the period of retention of such data beyond what is initially specified, we shall obtain your explicit consent for the same.

• Furthermore, we reserve the right to dispose of the data before the completion of the specified retention period if the purpose for which it was collected is fulfilled or exhausted.

• Measures for Protecting Data
• Accel Skill has implemented several measures to safeguard the Personal Data of relevant stakeholders. These measures include appointing or employing individuals with specific responsibilities for processing and controlling data, as well as for reviewing and auditing data protection systems and procedures. Clear lines of responsibility and accountability have been established for these roles.

• Additionally, the company provides its employees with information and training to raise awareness about the importance of protecting Personal Data and to ensure they understand how to treat information confidentially. Accel Skill can account for all Personal Data it holds, including its source, recipients, and potential recipients. The company conducts risk assessments to identify vulnerabilities in its Personal Data handling and processing and takes measures to reduce the risks of mishandling and potential breaches of data security.

• Accel Skill also recognizes the importance of seeking individuals’ consent for obtaining, recording, using, sharing, storing, and retaining their Personal Data. It regularly reviews its procedures for obtaining consent and ensures that consent is freely given, specific, informed, and unambiguous. The company has mechanisms in place for detecting, reporting, and investigating suspected or actual Personal Data breaches, including security breaches. Accel Skill understands its duty to report significant breaches that cause significant harm to affected individuals to the relevant supervisory authority and is aware of the possible consequences.

• Additionally, the company is mindful of the implications of international transfers of Personal Data and ensures compliance with relevant regulations and standards.

• Data Breach Notification
• Accel Skill is committed to protecting the privacy and security of personal information. In the event of a data breach where it is likely to result in a risk to the rights and freedoms of individuals, we will take the following steps:

1. Reporting to Supervisory Authority: Accel Skill will promptly report any data breach to the relevant supervisory authority within 72 hours of becoming aware of it. Reports may be provided in more than one instalment if necessary to ensure comprehensive disclosure.

1. Direct Notification to Individuals: If a data breach is likely to result in a high risk to the rights and freedoms of individuals, affected individuals will be informed directly without undue delay. This notification will include details of the breach, potential consequences, and recommended actions to mitigate risks.

1. Public Notification: In cases where the data breach is deemed significant enough to warrant notification to the public, Accel Skill will do so without undue delay. Public notifications will be transparent and informative, providing relevant details about the breach and steps taken to address it.

• Accel Skill understands the importance of timely and transparent communication in the event of a data breach. We are dedicated to upholding the highest standards of data protection and ensuring the trust and confidence of our users.

• Third-Party Links
• Accel Skill may provide links to websites operated by organizations other than Accel Skill (“Third Party Sites”) for your convenience and informational purposes. We do not disclose your Personal Data to these Third-Party Sites unless we have a lawful basis to do so. Accel Skill does not endorse and is not responsible for the privacy practices of these Third-Party Sites. If you choose to access a Third-Party Site through our platform, you should review the Privacy Policy posted on that website to understand how your Personal Data is collected and used.

• Accel Skill takes no responsibility for the content or practices of any third-party services accessed through Third Party Sites. Users are encouraged to carefully review the terms of service/use of any third-party services or Third-Party Sites they access through our platform.

• By using Accel Skill’s services, you agree to the terms outlined in this Privacy Policy, including those relating to Third-Party Links and third-party services. If you have any questions or concerns regarding our Privacy Policy or the handling of your Personal Data, please contact us.

• Updates to Our Privacy Policy

This Privacy Policy becomes the part of Terms of Use. These Terms of Use and Privacy Policy govern the use of our Platform and the Programs offered by Accel Skill. This Privacy Policy is an integral part of the Terms of Use, and by using this website and the information provided herein, you signify your acceptance of these Terms of Use.

Accel Skill may periodically update this Privacy Policy to reflect changes in our practices and services. We will take reasonable steps to inform all relevant parties, including Accel Skill entities, customers, business partners, and other affected data subjects, about any revisions. Updates to the Privacy Policy will be posted on our website and/or communicated via email. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after the posting of any updates constitutes acceptance of the revised Privacy Policy.

• Company’s Officers Details

Accel Skill acts as the data controller, responsible for determining how your Personal Data is used and ensuring compliance with applicable data protection laws and regulations. As Accel Skill consists of various legal entities, the specific entity serving as the data controller may vary depending on the circumstances of data collection.

Accel Skill has appointed a Data Protection Officer (“DPO”) to oversee our data protection practices and ensure compliance with relevant laws and regulations. You can reach our DPO at the following contact details:

• Name Of DPO
• Position
• Email Address
• Phone Number

Disclaimer: Accel Skill does not grant academic credit; credits are granted, accepted, or transferred at the sole discretion of the relevant educational institution offering the diploma or degree. We strongly advise you to thoroughly inquire about the suitability of our programs for your academic, professional requirements, and career prospects before enrolling. Accel Skill does not make any representations regarding the recognition or equivalence of the credits or credentials awarded, unless otherwise expressly stated. Success in career advancement or employment opportunities depends on individual qualifications, experience, and efforts in seeking employment.

Prepared by Legaverse for Accel Skill Edutech Private Limited